For polyclinics and medical centers
Many specialties under one roof, one front desk that keeps up.
OctoMediCare is a polyclinic management system for Kuwait medical centers: one platform for clinical, financial and HR work. Reception reads the Civil ID and books every specialty from one calendar, each doctor opens a template for their field, and the visit ends in one bill in KWD, posted to a real general ledger.
- One calendar and live queues for every department
- Consultation templates for 11 specialties
- Shared lab, radiology, procedures and pharmacy
- Revenue and doctor commission by specialty
Patient flow board
Illustrative interface · Main reception
- With doctor
Salem B.
Dermatology
- In triage
Reem H.
Dental
- At laboratory
Omar F.
Pediatrics
- At payment desk
Lulwa N.
Ophthalmology
The problem
Each specialty runs fine. The center as a whole does not.
Medical centers often add specialties over the years, and each one brings its own booking habits, forms and billing rules.
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Separate books for separate departments
Dental, dermatology and general practice each keep their own appointments, so reception cannot see the whole day.
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One generic form for every doctor
An ophthalmologist and a dentist are forced into the same note layout, and both end up writing on paper.
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The same patient, registered twice
A patient who visits two specialties ends up with two files and two invoices.
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No comparison between specialties
Management cannot see which specialty is busiest, which is under-booked, or where revenue comes from.
Built for multispecialty centers
Medical center management software that respects every specialty.
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One shared calendar
Book any doctor or room from one reception, with conflict checking across the whole center.
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Specialty clinical forms
Eleven templates, from a dental odontogram to visual acuity and refraction for ophthalmology, shown by the doctor's specialty.
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Live department queues
Each specialty calls or skips its next patient, and visits transfer between departments with a timeline.
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One lab for all specialties
Every doctor orders from the same test catalogue, and results return to the doctor who asked for them.
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Insurance across specialties
Plan benefits, co-pays and pre-authorization tracking applied per patient, whatever the specialty.
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Specialty reporting
Compare appointments, activity and revenue by specialty and by doctor, today, this week or this month.
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One bill per visit
Charges from every specialty, the lab and the pharmacy settle together at reception.
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General ledger by department
Revenue posted automatically, with P&L by department, doctor and specialty and a checked month-end close.
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Payroll and doctor commission
Commission plans on billed or collected revenue, calculated in the monthly payroll run.
A visit at a polyclinic
One patient, two specialties, one record.
A mother brings her son for a pediatric review and books a dermatology consultation for herself on the same morning. Reception sees both appointments on one calendar and registers each visit with its own QR code.
The pediatrician records growth and immunizations; the dermatologist marks findings on a body map. Both doctors see the shared allergy and medication history.
The family pays at the desk, with insurance co-pay applied to each visit, and the revenue reaches each specialty's figures in the ledger. We'll show this with your own specialties in the demo.
- Family members linked in one patient portal account
- Specialty notes kept separate, history shared
- Charges from both visits ready at the payment desk
Family visit
Noura A. and son · today
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Pediatrics 09:30
Growth chart updated
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Dermatology 10:15
Body map and prescription
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Pharmacy 10:40
Two prescriptions dispensed
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Payment desk Ready
Insurance co-pay applied
Your demo
What you'll see in your polyclinic demo.
We set up your specialties and follow real-looking visits through the whole center.
- 1
Book across specialties
Book two specialties for one family from one calendar, with dependants linked to the guardian.
- 2
Open each template
Watch two doctors chart the same morning in their own specialty templates, sharing allergies and history.
- 3
Transfer and order
Transfer a visit to another department, add a lab test and a procedure, and see each step on the timeline.
- 4
See the numbers
Settle the bills, then open revenue by specialty and doctor and the commission each doctor has earned.
What's included
Everything a multispecialty center shares.
Shared front office
- Central reception with Civil ID reading
- Calendar by doctor, room and specialty
- WhatsApp and SMS appointment reminders
- Lead pipeline for elective and cosmetic enquiries
Specialty clinical work
- Templates for 11 specialties, including dental, aesthetics and OB/GYN
- E-prescriptions, lab, radiology and procedure orders
- Shared medical history timeline
Shared services
- Laboratory, radiology and pharmacy
- Consumables stock and reorder alerts
Management
- One bill per visit, insurance and receivables
- General ledger, payroll and doctor commission
- Fine-grained permissions per department
- Reports by specialty, doctor and branch
Frequently asked questions
Which specialties does OctoMediCare support in a polyclinic?
OctoMediCare has consultation templates for 11 specialties: general practice, dental, aesthetics, OB/GYN, ophthalmology, ENT, dermatology, cardiology, orthopedics, pediatrics and neurology. Bring your specialty list to the demo and we'll show the template for each.
Can doctors from different specialties see each other's notes?
Access follows the roles and rules you set. Shared items such as allergies, chronic medication and history help every doctor treat the patient safely.
Can each specialty have its own price list?
Services are billed from clinical activity, and we'll configure your specialty services and prices during implementation.
We plan to open a second medical center. Does that need a new system?
No. New branches are added to the same platform with central management and branch-level reporting.
Bring your specialty list. We'll show your center running on one system.
Our Kuwait team will set up a demo with your specialties, rooms and insurance plans so you can see the front desk, the doctors and the finance team together.
Call +965 5554 7992 · Developed in Kuwait. Supported locally.