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OctoMediCare
OctoMediCare

Patient mobile app · iOS app

Your clinic, in your patients' pocket.

OctoMediCare's patient mobile app for clinics is an iOS app that lets patients book appointments, open lab and radiology results, keep their invoices and show a QR visit pass at reception. Everything comes from the records your team keeps in the clinic.

  • Online booking from your published schedules
  • Results, visit history and documents
  • Invoices, receipts and loyalty points
  • Family members and a QR visit pass on one account
Book a Free Demo See what patients can do

Hello, Abeer

Illustrative interface · iOS app

  • Next appointment

    Thu · Dermatology

  • Results

    1 new

  • Invoice

    KWD 15.000 due

  • Family

    3 members
Illustrative interface

The problem

Patients call the clinic for things they could check themselves.

Much of the front desk's day goes on phone calls and WhatsApp messages that ask the same few questions.

  • Booking only by phone

    Patients wait on hold to book, and reception juggles calls while serving people at the desk.

  • Results collected in person

    Patients come back to the clinic just to pick up a lab report or a medical document.

  • Can you send me the receipt again?

    Patients ask for copies of invoices and receipts for their records or their employer, long after the visit.

  • One parent, many patients

    Parents managing appointments for their children repeat details every time they call.

How it works

The app reads from the same record as your clinic.

Nothing is copied by hand. What your team records in OctoMediCare is what patients see on their iPhone.

  1. 1

    Sign in and link the record

    The patient signs in securely and links the account to their clinic record, so their existing visits and family members appear.

  2. 2

    Book

    They choose a doctor and a free slot from the schedules your clinic publishes, instead of calling reception during busy hours.

  3. 3

    Check in with the QR visit pass

    On the day, the visit pass is on the phone. Reception scans it and the patient joins the right department queue.

  4. 4

    Get notified afterwards

    When results, documents, invoices or receipts are ready, the patient gets a notification and opens them in the app.

What you get

A patient mobile app for clinics, connected to your system.

  • Online booking

    Upcoming appointments on the dashboard, and new bookings from real doctor availability.

  • Lab and radiology results

    Released lab and radiology reports on the phone, without a trip back to the clinic.

  • Visit history and documents

    Every past visit and its documents in one place, instead of printed copies that get lost.

  • Invoices and receipts

    Invoices, receipts and the billing history in KWD, available whenever the patient needs them.

  • Family members

    Dependants linked to a guardian, so one account manages the whole family's visits.

  • Loyalty points and tiers

    Points balance and tier, with an alert before points expire.

  • QR visit pass

    A pass to show at reception for check-in, linked to the visit your staff open.

  • Notifications

    Alerts for new results, documents, invoices and upcoming appointments.

  • Arabic and English

    Patients use the app in Arabic or English, with a right-to-left Arabic layout.

Why it matters

Fewer calls for your team, more convenience for patients.

Every booking, result and receipt a patient can open on their phone is one less call to reception. Staff spend more time with the people in front of them.

For patients, the clinic feels easier to deal with, and the loyalty tier gives them a reason to come back. A parent can handle the whole family's visits from one account.

  • Fewer routine calls to reception
  • Results and documents without a second visit
  • Receipts available at any time
  • One account for the whole family

Family

Abeer's account · Illustrative

  • Abeer K.

    Main account

  • Hamad K.

    Son

    Pediatrics on Sun

  • Sara K.

    Daughter

    Results ready
Illustrative interface

iOS today, the web portal for everyone else

The patient app is available for iPhone. There is no Android app yet, so Android users get the same services through the patient portal in their phone's browser. We will explain how the app reaches your patients during the demo.

Frequently asked questions

What can patients do in the OctoMediCare patient mobile app?

Patients can book appointments, open lab and radiology results, see visit history and documents, keep invoices and receipts, manage family members, follow loyalty points and show a QR visit pass at reception.

Is there an Android version?

Not at the moment. The app is an iOS app. Patients with Android phones can use the patient portal in their web browser, which offers the same services.

Do appointments booked in the app show up in the clinic's schedule?

Yes. The app is part of the OctoMediCare platform, not a separate system, so app bookings appear in the same reception calendar. We will show this with your doctors' schedules in the demo.

How is the mobile app different from the patient portal?

They share one login and offer the same services. The portal opens in any web browser; the app is built for the iPhone.

Related

Give your patients the clinic on their phone.

In a free demo we will book a visit in the iOS app, check in with the QR visit pass at a sample reception and open the invoice afterwards, so you see exactly what your patients would see.

Schedule your free personalized demo +965 5554 7992

Call +965 5554 7992 · Developed in Kuwait. Supported locally.

Book a demo WhatsApp