Online pharmacy
Your clinic pharmacy, open to patients online.
OctoMediCare gives your pharmacy an online pharmacy store for clinics, alongside the in-clinic pharmacy that already dispenses prescriptions, tracks batches and expiry, and links every sale to billing.
- Customer-facing online store capability
- Same platform as your in-clinic pharmacy
- Stock, batches and expiry managed in one place
- Payments by cash, KNET and Visa at the pharmacy
Clinic pharmacy store
Illustrative interface
- In stock
Sunscreen SPF 50
Skincare
- In stock
Vitamin D3 tablets
Supplements
- Low stock
Baby moisturizing cream
Mother & baby
- 2 items
Your basket
Product range depends on your facility's licensing.
The problem
Patients leave your clinic and shop somewhere else.
Many clinic pharmacies only serve patients who are standing at the counter.
-
Repeat purchases go elsewhere
A patient who needs the same skincare or supplement product again buys it from another store.
-
A separate shop system
Pharmacies that try selling online often run a second system with its own stock count.
-
Stock that does not match
When online and counter sales are recorded in different places, the shelf and the system disagree.
-
No link to the patient's history
Sales outside the clinic system are invisible to the team that cares for the patient.
How it works
One pharmacy, at the counter and online.
Inside the clinic, prescriptions arrive in the pharmacy queue from the doctor. Each one is mapped to an inventory item, so stock is deducted when it is dispensed, and the charge goes to the patient's bill.
The online storefront is part of the same OctoMediCare platform. We will show how it is set up for your product range, branches and delivery or pickup arrangements during the demo.
- Prescriptions sent from the doctor to the pharmacy queue
- Stock deducted on dispensing
- Batch and expiry monitoring
- Branch-level stock visibility
Pharmacy queue
Counter · Jabriya branch
- Ready
Hessa M.
2 items · from Dermatology
- Dispensing
Talal B.
1 item · from General medicine
- To prepare
Online order
3 items
What you get
A pharmacy that runs on the same record as your clinic.
-
Online storefront
A customer-facing store your patients can browse, built on the same platform as your pharmacy.
-
Prescription dispensing
Prescriptions arrive from the doctor's chart, and dispensing history is kept per patient.
-
Batch and expiry tracking
Know which batches are on the shelf and which are close to expiry before they are sold.
-
Purchase and stock management
Reorder alerts, purchase orders and goods receiving keep the pharmacy supplied.
-
Payments and billing
Collect cash, KNET, Visa or insurance co-pay at the pharmacy, with every sale linked to billing.
-
Pharmacy reporting
See pharmacy sales and stock movement by branch alongside the rest of your clinic's reports.
Why it matters
More of your patients' pharmacy needs met by your own team.
Patients already trust the products their doctor recommends. A store connected to your own pharmacy gives them a convenient way to buy again from you, rather than from a store that knows nothing about their care.
For owners, it means one stock count, one set of reports and one finance system, instead of a separate online shop to reconcile at the end of the month.
- Repeat purchases kept with your pharmacy
- One stock position across counter and online
- Expiry managed before products are sold
- Sales visible in your finance reports
Pharmacy overview
This week · All branches
- Counter sales
- Tracked
- Online orders
- Tracked
- Items near expiry
- Review
- Reorder alerts
- Review
Sample view for illustration.
Online medicine sales depend on your facility's licensing.
OctoMediCare provides the online store capability. Which products you may sell online, including any medicines, depends on your facility's own licenses and approvals. Please confirm what applies to your pharmacy with the relevant authorities before offering medicines online.
Frequently asked questions
Can we sell prescription medicines through the online pharmacy store?
That depends on your facility's own licensing and approvals, not on the software. Many clinics start with products they are already permitted to sell, such as skincare or supplements, and expand only where their licenses allow.
Does the online store share stock with our pharmacy counter?
The storefront is part of the same OctoMediCare platform as your pharmacy and inventory. We will show how stock is managed across counter and online sales in the demo.
Can each branch have its own pharmacy stock?
Yes. Stock is tracked at branch level, with transfers between branches recorded in inventory.
How do we handle delivery and pickup?
Delivery and pickup depend on how your pharmacy operates. Talk to our Kuwait team about your plans and we will show what fits.
Talk to us about your clinic's online pharmacy.
We will show your pharmacy queue, stock and the online storefront together, and discuss what your licensing allows you to offer.
Call +965 5554 7992 · Developed in Kuwait. Supported locally.